Last updated: October 2026
Salon subscriptions are activated and managed manually. A request to cancel, suspend, or not renew a subscription must be sent to support@goglo.app. Access may continue until the recorded expiry date unless the subscription is suspended for a breach of the applicable agreement.
GoGlo does not currently process subscription payments through the Platform. Any refund eligibility for a payment made under a separate quotation or agreement will be reviewed by GoGlo under that agreement and applicable law.
This policy does not limit rights that cannot lawfully be excluded.
To request a review, contact support@goglo.app and include the salon name, branch, subscription dates, and payment reference. Do not send bank credentials or payment-card details by email.
Subscription terms may change by written notice or a new quotation. Changes do not alter an already activated term unless agreed or required by applicable law.
If you have any questions about our Refund Policy, please contact us at support@goglo.app.